Lightspeed X-Series + Shopify

Mortar vs. Lightspeed's Native Shopify Integration

Lightspeed includes a free integration for X-Series. Here's why serious retailers choose Mortar instead.

What you actually get with Mortar

The free native Shopify integration covers the basics. Here’s what else Mortar brings to the table.

Complete real-time product sync

Every product detail moves over — images, descriptions, price lists, weights, tags, and more. Not just a SKU and a price.

True order fulfillment

Multi-location orders split and route to each POS location automatically so your team can fulfill. An auditable inventory record.

Accurate inventory

Mortar syncs refunds, exchanges, and order edits so your inventory is more accurate. Native requires manual entry.

Exceptional support

Our support team has deep knowledge of both Lightspeed and Shopify and how they work best together.  

Easy onboarding

Mortar’s easy onboarding gets you live fast - without struggling with complex product matching requirements.

Extensive tools and documentation

Resync products and inventory on demand. Detailed documentation. No more waiting on support, no more guessing.

How Mortar compares to Lightspeed’s built-in integration

Lightspeed’s native X-Series Shopify integration is free — but if you need accurate inventory, order management, top-notch support, or flexible configuration, it falls short. Here’s how Mortar stacks up.

Feature
Mortar
Lightspeed Native
Order Routing
✓ Complex order routing per location
Single location only
Refund and Exchange Support
✓ Full refund/exchange sync to Lightspeed
✗ Not supported
Product Matching
✓ Match by SKU, UPC, or EAN
SKU + Product handle match required
Product and Pricing Updates
✓ Full control over attribute updates
Lightspeed overwrites your Shopify data
Images Synced
✓ All product images
Primary image only
Shopify-Only Products
✓ Fully supported
✗ Not supported
Multi-location Support
✓ Yes
Limited

Ready to switch to a better integration?

Mortar handles order routing, refunds, product linking, and more — right out of the box.
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