A complete integration covering every layer of unified commerce — inventory, orders, products, customers, and returns.
Real-time inventory sync
Inventory updates across Heartland Retail and Shopify automatically. Safety stock thresholds prevent overselling while keeping in-store stock available.
Order routing and fulfillment
Shopify orders are automatically routed to the right store or warehouse based on priority, proximity, or tags. Supports ship-from-store, BOPIS, and local delivery.
Automatic order invoicing
Shopify orders are automatically distributed and invoiced in Heartland, saving significant manual work on every order and keeping your records accurate.
Product publishing
Publish products from Heartland Retail to Shopify including descriptions, images, weights, pricing, and sale prices. Changes sync automatically.
Multi-location and multi-site
Connect multiple physical stores and multiple Shopify sites. Each location manages its own inventory and fulfillment. Each site has it's own catalog.
Returns, exchanges, & order edits
Process refunds, exchanges, and order edits across channels — a capability no other integration offers. Compatible with Loop Returns, Narvar, Returnly, and Shopify returns.
Gift card integration
Customers can buy, receive, and redeem gift cards at any location or online. Balances sync across platforms in real time.
Customer data unification
Create unified customer profiles and sales history across Shopify and Heartland Retail. Power personalization with Klaviyo, Yotpo, and other Shopify apps using in-store data.
High-volume support
Built for Black Friday, Cyber Monday, and product drops. Prevents oversales during high-traffic events with real-time safety stock controls.
